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There are certain rituals of summer.
They include golfs U.S. Open, Wimbledon and the Chairmans letter.
And all three might involve great and gutsy performances. (Okay, Ill
admit Id rather be sitting courtside than computerside.)
When a NIKE athlete wins, so much the better. If a NIKE athlete sweats and grinds
and overcomes odds to a mid-pack finish, I can be equally inspired and optimistic.
As for fiscal year 01, we were more gutsy than great. It wasnt a bad
year overall, and like good teams, we closed strong in the fourth quarter.
But I think it will be more meaningful in this space to talk not just about the
past year but the past four years. During that time we have been a growth company that has
not grown. So what kind of investment is this, anyway?
Fair question. So this year I will write about that, and explain to you why this
failure to grow over the past four years hasnt really been my fault.
At the end of fiscal 97 we were finishing up a three-year run where literally
every bounce went our way. In those three years we went from being a strong company
with growing market share and $3 billion in revenues to one with dominant market share
and revenues over $9 billion. We were on the thrill ride.
A growth company to be sure. In fact, we were candid with the world that our growth
was so brisk that it had out-paced our management. In retrospect we were a couple
other things as well. We were a footwear company that sold a lot of apparel. And
we were a U.S. company selling a lot of stuff around the world.
We were understaffed, overworked and euphoric.
In our efforts to continue on the growth path, we set out to attack our big challenges:
1. Find more management help.
2. Become a truly global company.
To that second point, I expressly recall the cautionary advice from former Board
Director, Ken Ohmae. He overlaid our euphoria with this strong dose of reality: the transition
to a truly global company takes about 10 years. That was five years ago.
So, we focused on management and global maturity, trying to be both a champion
and a team rebuilding for the future. We attacked new areas well, but stumbled in
spots where we had excelled before. It was as if we got bored with doing the simple
things right.
All the while we were doing this, our industry was by no means standing still.
1. The U.S. market, which had grown too fast for us to keep up, hit the predictable
down side of the cycle.
2. After a period of large-scale retail expansion, the U.S. industry had a major
square footage contraction; the most obvious casualty being the bankruptcy of Just for
Feet. Lull in the cycle + overbuilt retail = bad math for this growth company. For this
non-growth company, too.
3. The Asian economies melted down. Asia was then and is now a market with huge
upsides and huge risks. Normally our industry is not significantly impacted by
the macro-business cycles. But in 199798, Asia proved that if the local economies
get bad enough, everybody takes a hit. This includes retailers who, for the better
part of a couple years, were just afraid to order.
4. In a period of immense technological change and opportunity, we launched a
massive three-year supply chain overhaul, one that we believe was well ahead of anything
our competition was doing. In the short run, bringing this new technology to life
disrupted our ability to supply the U.S. market, but I continue to believe that a year from
now the benefits and foresight of our supply chain effort will be evident to all.
Great companies take this mix of events and challenges and grow in spite of them.
To be sure, these are problems that management is paid to address. And that part about
it not being my fault? That isnt true. It is admittedly my fault. I just threw
that in at the front of the letter in the hope you would read on. Looks like it worked.
While we have not been good enough to grow over the past four years in toto,
parts of our business tell a different story:
1. We gained market share dramatically in Europe. Brand heat on the Continent
is at an all-time high. The only tough part, and its a big one, is the consistent
weakness of key European currencies, which effectively masked our growth in that region.
2. We have excellent momentum in Asia and Latin America.
3. Under Mindy Grossmans leadership, we really are becoming an apparel company.
4. We have grown to become a solid number two in soccer, the worlds largest
sport.
5. We have become a major player in the world golf market; were probably
the fastest growing company in that business.
But this past year, we forgot to be competitive in mid- and low-priced shoes in
the U.S. On top of that, we have not matched orders and production well. What pains me
is that we have a 20-year history of doing both these things well.
So we find ourselves at a critical junction with any one of these doorways in
front of us.
1. Acquiesce to problems in our core U.S. footwear, wring our hands and watch
that mainstay of our business slowly decline.
2. Continue to do some things well, some things poorly, and flounder.
3. Fix our problems and grow again.
As proved by others in our industry, this list is not as rhetorical as it sounds.
As for NIKE, our choice is clear.
Four years ago, we had outgrown our ability to manage the business. Today our
management group has grown dramatically, in numbers, skill level, and experience.
They will drive the revitalization of our core revenue categories.
We are midway on our journey to becoming a truly global company. We are creating
product that is meaningful beyond the stick-and-ball shores of the U.S. Consumers
around the world are seeing and embracing NIKE. More important, they get
it.
Enter door #3.
There are no guarantees.

Philip H. Knight
Chairman of the Board,
Chief Executive Officer
& President

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